ROCKY MOUNTAIN POWER CUSTOMER SERVICE FREE

Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. If you receive a suspicious call, take note of the phone number the person is calling from and any information that may help to track down the crooks. Pay your Rocky Mountain Power bill online with doxo, Pay with a credit card, debit card, or direct from your bank account.

ROCKY MOUNTAIN POWER CUSTOMER SERVICE FREE

It’s a toll free call and customer service reps are available around the clock. Remember, if you still have concerns about the legitimacy of a call, you can always call back at our published customer service number, 1-88. Rocky Mountain Power customer service employees will always have your account number. If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill. Generally, notices about past due bills are sent to customers in the mail or delivered to their home, or they receive an automated phone message. We don’t threaten our customers and work with customers who are behind on their payments to help them get back on track.

If the caller claims your electric service will be disconnected if you don’t make a payment immediately, particularly if you haven’t received any prior notice about late payments or a potential disconnection.We can facilitate credit card payments through our vendor upon request, but our employees don’t handle these payments directly. Rocky Mountain Power will not ask for this information. If the caller asks for your credit card number or advises you to purchase a pre-paid card from a store and to call back with the code.If the caller says he is with the “Rocky Mountain Power Disconnection Department.” No such department exists.However, customers can protect themselves from these types of schemes by being aware of the following signs that indicate fraudulent calls: Kaysville City can currently provide safe and reliable service at lower rates (approximately 15) than those offered to Rocky Mountain Power customers. Unfortunately, some customers have provided the thieves with their credit card information and fallen victim to the scam. They then threaten that, without an immediate payment, service will be disconnected. The callers insist that the customer is behind on their bill. Throughout the last few years, customers have reported receiving fraudulent calls from scammers posing as utility representatives.

Rocky Mountain Power is reminding customers to be aware of phone scams that target utility customers. This story is from a press release sent out by Rocky Mountain Power.

Rocky mountain power customer service